Contact Us
Welcome to the Customer Care service for Jil Sander Online Store.

For instant answers to frequent inquiries about Jil Sander Online StoreStore and your online shopping experience, please browse our Customer Care topics.

Please note that we are only able to provide assistance for issues related to the Online Store and are not able to answer questions concerning retail stores or any other service offered by Jil Sander.
Should you require such information, please visit the Corporate website to contact the appropriate department or find the nearest store.

Should you wish to contact a Customer Care representative, we will be glad to assist you from Monday to Friday, from 8 a.m. to 8 p.m GMT, excluding holidays.

Fill in the form on this page to send us an e-mail.
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N.B. When you e-mail us, please don't include any Credit Card information because the e-mail system is not protected.

Your personal data will be used by YOOX Group and JIL SANDER ITALIA SPA, PIAZZA CASTELLO 1, 20121 MILANO only for replying to your request for information.
Your data are safe with YOOX Group and JIL SANDER ITALIA SPA, PIAZZA CASTELLO 1, 20121 MILANO.

Please consult our Information on Privacy for further information.